Payment Terms and Postage

Payment Terms

We can only accept PAYPAL at the moment.

We follow the rules and terms of condition set by out by PAYPAL.

If we think there is anything suspicious or strange about a transaction we will hold the payment, withhold despatch of the goods and immediately contact you and PAYPAL.

100% Satisfaction

If you are not happy with the product please return it within 7 days in its original packaging and be in an original saleable condition and we will refund you the cost of the products to your account - no questions asked.

As a micro-business keen to grow we would appreciate the opportunity to assist and rectify the situation - we would be pleased of your support.

Production Lead-times

As a micro-business there is no slack in the system. 

All products are made fresh. I will endeavour to ship all orders within a 5 working day period from receipt of order.  If I can see that I may overshoot this I will contact you immediately and you can decide what happens to the order.  All orders are processed in the order they are received.

Postage

At the moment I can only accept orders for UK shipping and delivery.

There is a standard charge for postage and packing of £3.50 per order to a UK address. This is uninsured and untracked 2nd class Royal Mail, proof of despatch will be sought from the Royal Mail to prove the product has been handed over.

Individual orders received over £35 (after any discounts or promotions have been deducted) and before standard delivery charge applied will be free postage and packing to a UK address.  This despatch will be Royal Mail Signed for (signature on receipt of delivery)